This is the second time I've taken my bike to proper Cycle Works. Both times they quoted me a price and kept their promise. The bike came back like new. The brakes were adjusted, the chain was working perfect, the gears shifted properly again. It was cleaner than I left it and some dents were taken out of it as well. The price was more than fair. They were upfront and honest about everything. I recommend anybody with a bike they ride often, to try their business.